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Syncro MSP

Business appsAPI keycredential probe

Syncro MSP tickets, customers, contacts and RMM alerts. Each Syncro account has its own host, so the connection carries the subdomain.

OCNORA ships 9 typed Syncro MSP operations. Each node has a schema-driven form, input and output tables beside its settings, and is pre-flighted by Workflow Health before your first real run. Anything not covered by a typed node reaches https://{subdomain}.syncromsp.com/api/v1 through the HTTP node with the same credential.

Connect Syncro MSP freeSyncro MSP API docs ↗

Operations 9

  • Add Ticket Comment
    Add a comment to a ticket, either internal or visible to the customer.
    syncro.add_ticket_comment
  • Create Contact
    Add a contact person under an existing customer.
    syncro.create_contact
  • Create Customer
    Create a customer record for a company or a private person.
    syncro.create_customer
  • Create Ticket
    Open a new ticket against a customer.
    syncro.create_ticket
  • Get Ticket
    Read one ticket in full, with its comments and line items.
    syncro.get_ticket
  • List Customers
    Search or page the account's customers.
    syncro.list_customers
  • List RMM Alerts
    Page the RMM alerts the monitoring agents have raised.
    syncro.list_rmm_alerts
  • List Tickets
    Search or page the account's tickets, newest first.
    syncro.list_tickets
  • Update Ticket
    Change a ticket's status, owner or any other editable field.
    syncro.update_ticket

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