Get Analyse

contact_center_insights.get_analyse

ActionGoogle Cloudconnection required

Calls contactcenterinsights v1 GET /v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses/{analysesId}.

Gets an analysis.

Ask about Google Contact Center AI Insights All Google Contact Center AI Insights nodes Provider API docs ↗

Connection

Required: Yes — the node will not save without one
Auth type: OAuth 2.0
Providers: Google Contact Center AI Insights
Secret shape: {"client_id", "client_secret", "refresh_token"}
Config it needs: project_id, location
Resolved by: config.connection_id, else node.connection_id

Configuration

3 fields, 2 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.

Field	Type	Required	Default	Constraints	Example
location Location or region; taken from the connection when unset.	string	No	—	—	—
conversation Conversation name or id.	string	Yes	—	—	—
analyse Analyse name or id.	string	Yes	—	—	—

Output

One shape.

result

Extra keys beyond the ones listed can appear.

Field	Type	Example
analysisResult	object	—
annotatorSelector	object	—
createTime	string	—
name	string	—
requestTime	string	—

{
  "analysisResult": {},
  "annotatorSelector": {},
  "createTime": "",
  "name": "",
  "requestTime": ""
}

Related Google Contact Center AI Insights nodes

See Get Analyse run in a workflow.

In a technical demo we add the Google Contact Center AI Insights connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.

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