Bulk Analyze

contact_center_insights.bulk_analyze

ActionGoogle Cloudconnection required

Calls Contact Center AI Insights POST /v1/projects/{projectsId}/locations/{locationsId}/conversations:bulkAnalyze.

Analyzes multiple conversations in a single request.

Ask about Google Contact Center AI Insights All Google Contact Center AI Insights nodes Provider API docs ↗

Connection

Required: Yes — the node will not save without one
Auth type: OAuth 2.0
Providers: Google Contact Center AI Insights
Secret shape: {"client_id", "client_secret", "refresh_token"}
Config it needs: location, project_id
Resolved by: config.connection_id, else node.connection_id

Configuration

3 fields, none required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.

Field	Type	Required	Default	Constraints	Example
project_id GCP project id (overrides connection).	string	No	—	—	—
location Location / region (overrides connection).	string	No	—	—	—
body Request body (GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest) as JSON.	object	No	—	—	—

Output

One shape.

result

Field	Type	Example
ok	boolean	—
response	object	—
name	string	—
done	boolean	—
error	object	—
metadata	object	—

{
  "done": false,
  "error": {},
  "metadata": {},
  "name": "",
  "ok": false,
  "response": {}
}

Related Google Contact Center AI Insights nodes

See Bulk Analyze run in a workflow.

In a technical demo we add the Google Contact Center AI Insights connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.

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