OCNORA
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Zammad

Business appsAPI keycredential probe

Zammad help desk: create, read, update and search tickets, create and find users, and list organizations and groups through the v1 API.

OCNORA ships 8 typed Zammad operations. Each node has a schema-driven form, input and output tables beside its settings, and is pre-flighted by Workflow Health before your first real run.

Connect Zammad freeZammad API docs ↗

Operations 8

  • Create Ticket
    Open a ticket in a group, optionally with its first article.
    zammad.create_ticket
  • Create User
    Create a customer or an agent account.
    zammad.create_user
  • Get Ticket
    Read one ticket by its numeric id.
    zammad.get_ticket
  • List Groups
    Read the groups a ticket can be routed to.
    zammad.list_groups
  • List Organizations
    Read the organizations this token can see.
    zammad.list_organizations
  • Search Tickets
    Search tickets with a Zammad search query.
    zammad.search_tickets
  • Search Users
    Find users by name, email address or login.
    zammad.search_users
  • Update Ticket
    Change a ticket's attributes, or add an article to it.
    zammad.update_ticket

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