List Tickets
freshdesk.list_tickets
ActionBusiness appsconnection required
Calls the Freshdesk API GET /api/v2/tickets.
List Freshdesk support tickets.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- API key
- Providers
- Freshdesk
- Secret shape
- the Freshdesk API key
- Config it needs
- domain
- Resolved by
- config.connection_id, else node.connection_id
Configuration
1 field, none required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
per_page Max tickets (1-100). | number | No | 20 | ≥ 1 | — |
Example configuration
Every value below is the contract’s own example or default — nothing invented.
{
"per_page": 20
}Output
One shape.
result
| Field | Type | Example |
|---|---|---|
tickets | array | — |
count | number | — |
{
"count": 0,
"tickets": []
}Related Freshdesk nodes
See List Tickets run in a workflow.
In a technical demo we add the Freshdesk connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.