Create Record

servicenow.create_record
ActionBusiness appsconnection required

Calls the ServiceNow API with the connection's credentials.

Insert a record into a table (e.g. incident).

Connection

Required
Yes — the node will not save without one
Auth type
Username & password
Providers
ServiceNow
Secret shape
the password, or {"password": "…"}
Config it needs
base_url, user
Resolved by
config.connection_id, else node.connection_id

Configuration

2 fields, 2 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.

FieldTypeRequiredDefaultConstraintsExample
table
Table name, e.g. incident.
stringYes———
fields
Record fields (JSON).
objectYes———

Output

One shape.

result

The provider's response object, as returned.

Extra keys beyond the ones listed can appear.

{}

Related ServiceNow nodes

See Create Record run in a workflow.

In a technical demo we add the ServiceNow connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.