Get Asset
freshservice.get_asset
ActionBusiness appsconnection required
Calls the Freshservice API with the connection's credentials.
Read one Freshservice asset by its display id.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- API key
- Providers
- Freshservice
- Secret shape
- the API key, or {"api_key": "…"}
- Config it needs
- domain, workspace_id
- Resolved by
- config.connection_id, else node.connection_id
Configuration
2 fields, 1 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
display_id The asset's display id — the number Freshservice shows on the asset and uses in its URL. | string | Yes | — | — | 11 |
include Set to type_fields to bring back the asset-type-specific attributes. | string | No | — | one of "type_fields" | — |
Example configuration
Every value below is the contract’s own example or default — nothing invented.
{
"display_id": "11"
}Output
One shape.
result
| Field | Type | Example |
|---|---|---|
id Internal id of the asset. | number | — |
display_id Display id — the number every asset endpoint addresses. | number | — |
name Display name of the asset. | string | — |
description Description of the asset. | string | — |
asset_type_id Id of the asset type this asset belongs to. | number | — |
asset_tag Asset tag assigned to the asset. | string | — |
impact Impact of the asset: low, medium or high. | string | — |
usage_type Usage type of the asset: permanent or loaner. | string | — |
user_id User id the asset is used by. | number | — |
agent_id Agent id the asset is managed by. | number | — |
group_id Agent group the asset is managed by. | number | — |
department_id Department the asset belongs to. | number | — |
location_id Location the asset sits at. | number | — |
assigned_on When the asset was assigned. | string | — |
type_fields Asset-type-specific values, when they were requested. | object | — |
created_at When the asset was created. | string | — |
updated_at When the asset was last updated. | string | — |
{
"agent_id": 0,
"asset_tag": "",
"asset_type_id": 0,
"assigned_on": "",
"created_at": "",
"department_id": 0,
"description": "",
"display_id": 0,
"group_id": 0,
"id": 0,
"impact": "",
"location_id": 0,
"name": "",
"type_fields": {},
"updated_at": "",
"usage_type": "",
"user_id": 0
}See Get Asset run in a workflow.
In a technical demo we add the Freshservice connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.