Search Related Items

connectcases.search_related_items
ActionAmazon Web Servicesconnection required

Calls the AWS connectcases API (SigV4).

Searches for related items that are associated with a case. If no filters are provided, this returns all related items associated with a case.

Connection

Required
Yes — the node will not save without one
Auth type
API key
Providers
Amazon Connect Cases
Secret shape
{"access_key_id", "secret_access_key"}
Config it needs
region
Resolved by
config.connection_id, else node.connection_id

Configuration

3 fields, 2 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.

FieldTypeRequiredDefaultConstraintsExample
region
AWS region (overrides the connection).
stringNo———
domain_id
The unique identifier of the Cases domain.
stringYes———
case_id
A unique identifier of the case.
stringYes———

Output

One shape.

result

FieldTypeExample
nextToken
string—
relatedItems
array—
{
  "nextToken": "",
  "relatedItems": []
}

Related Amazon Connect Cases nodes

See Search Related Items run in a workflow.

In a technical demo we add the Amazon Connect Cases connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.