WhatsApp Business
Send WhatsApp messages, media and templates via the WhatsApp Business Cloud API.
OCNORA ships 5 typed WhatsApp Business operations and 1 trigger. Each node has a schema-driven form, input and output tables beside its settings, and is pre-flighted by Workflow Health before your first real run. Endpoints not covered by a typed node are called at https://graph.facebook.com/v21.0 through the HTTP node with the same credential.
Before you connect WhatsApp Business
- Authentication
- API key
- Credential
- {"access_token", "app_id", "app_secret"}{"access_token": "…"} (or the raw token)
- Connection test
- Available: the stored credential can be checked against the provider when you add it. This is not a record that a test was run or passed.
- Prerequisites
- Three values, and they are not interchangeable. The access token (a System User token with whatsapp_business_management on the WABA) subscribes the business account; the app id owns the webhook subscription; the app secret is what every delivery is signed with. Publishing also needs MANTLE_APP_PUBLIC_BASE_URL set to an https URL Meta can reach — Meta refuses a callback it cannot validate.
Prerequisites are taken from the connection notes in this provider’s node contracts; each node’s reference page says which apply to it.
What you can do with WhatsApp Business
Operations, grouped by what they do to your data, plus 1 trigger that start a run.
Create and send 3
Read and search 1
Update 1
A sample WhatsApp Business workflow
- 1Messagetrigger.whatsapp_eventStart a run when a WhatsApp Business number receives a message, a delivery or read receipt, or an account notification from Meta.
- 2List Templateswhatsapp.list_templatesList the WhatsApp Business Account's message templates and their approval status.
- 3Mark Readwhatsapp.mark_readMark an inbound WhatsApp message as read (blue ticks).
An outline built from this provider’s node contracts, not a recorded run. Each step’s output fields are available to the next in the field picker.
Every node below has a reference page: what it does, the connection it needs, its config fields with types, constraints and examples, and the shapes it emits.
Operations 5
- List TemplatesList the WhatsApp Business Account's message templates and their approval status.whatsapp.list_templates
- Mark ReadMark an inbound WhatsApp message as read (blue ticks).whatsapp.mark_read
- Send MediaSend an image, video, audio, document or sticker to a WhatsApp user.whatsapp.send_media
- Send MessageSend a text message to a WhatsApp user via the WhatsApp Business Cloud API.whatsapp.send_message
- Send TemplateSend an approved WhatsApp message template — works outside the 24-hour window.whatsapp.send_template
WhatsApp Business questions
- How does OCNORA authenticate with WhatsApp Business?
- With a stored API key credential, shaped {"access_token", "app_id", "app_secret"} or {"access_token": "…"} (or the raw token). A connection test can check it when you add it.
- What can I automate with WhatsApp Business?
- 5 typed operations and 1 trigger, each with a reference page listing its config fields and the shapes it emits.
- What if the WhatsApp Business operation I need is not listed?
- Call https://graph.facebook.com/v21.0 from the HTTP node with the same credential, or describe the step to the AI builder, which asks our team for a typed node when one is missing.
- Are there templates that use WhatsApp Business?
- Not yet. Start from a blank workflow, or describe the workflow to Build with AI.
- How are WhatsApp Business calls controlled?
- Every call and every run step is audited, runs count against the execution budget, and Workflow Health pre-flights the workflow when you save it.
More in Chat & messaging
See your first WhatsApp Business workflow run.
Book a technical demo. We add the connection, pick a template or describe the workflow to Build with AI, and Workflow Health checks it before it runs.