Get Transcripts
gong.get_transcripts
ActionCRM & salesconnection required
Calls the Gong API with the connection's credentials.
Retrieve the speaker-by-speaker transcripts of the matching calls.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- Username & password
- Providers
- Gong
- Secret shape
- {"username": "<access key>", "password": "<access key secret>"} — the access_key / access_key_secret spelling is accepted too
- Config it needs
- base_url, workspace_id
- Resolved by
- config.connection_id, else node.connection_id
Configuration
5 fields, none required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
call_ids Gong call ids, as a JSON array or a comma-separated string. Leave blank to filter by date range instead; an empty list is not a filter Gong accepts. | array | No | — | ≥ 1 characters; array of string | — |
from_date_time Start of the window, ISO-8601 (e.g. 2026-01-01T00:00:00Z or 2026-01-01T02:30:00-07:00). | string | No | — | iso8601 format | 2026-01-01T00:00:00Z |
to_date_time End of the window, ISO-8601. Must be later than the start of the window. | string | No | — | iso8601 format | 2026-01-31T00:00:00Z |
workspace_id Limit to one Gong workspace. Blank uses the connection's workspace_id, or every workspace. | string | No | — | — | — |
cursor The 'cursor' from the previous page; leave blank for the first page. Gong expires a cursor about an hour after the first page of a sequence. | string | No | — | — | — |
- At least one of call_ids, from_date_time must be set.
Example configuration
Every value below is the contract’s own example or default — nothing invented.
{
"from_date_time": "2026-01-01T00:00:00Z",
"to_date_time": "2026-01-31T00:00:00Z"
}Output
One shape.
result
| Field | Type | Example |
|---|---|---|
items One entry per call, each with its callId and its list of monologues. | array | — |
items[].callId The call this transcript belongs to. | string | — |
items[].transcript Monologues, each with speakerId, topic and a list of {start, end, text} sentences timed in milliseconds. | array | — |
count How many transcripts this page holds. | number | — |
cursor Feed back as 'cursor' to fetch the next page. | string | — |
has_more True while Gong has more transcripts. | boolean | — |
total_records Transcripts matching the filter in total. | number | — |
request_id Gong's reference id for this request. | string | — |
{
"count": 0,
"cursor": "",
"has_more": false,
"items": [
{
"callId": "",
"transcript": []
}
],
"request_id": "",
"total_records": 0
}Notes
- speakerId cross-references the speakerId of the parties returned by Gong: Search Calls — pair the two nodes to put names on the words.
See Get Transcripts run in a workflow.
In a technical demo we add the Gong connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.