List Contact Fields

freshworks_crm.list_contact_fields

ActionCRM & salesconnection required

Calls the Freshworks CRM API with the connection's credentials.

List every field defined on the contact form, including custom fields and their choices, so a workflow can build a valid payload.

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Connection

Required: Yes — the node will not save without one
Auth type: API key
Providers: Freshworks CRM
Secret shape: the API key, or {"api_key": "…"}
Config it needs: bundle_alias, domain, base_url
Resolved by: config.connection_id, else node.connection_id

Configuration

1 field, none required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.

Field	Type	Required	Default	Constraints	Example
include Set to 'field_group' to return each field alongside the group it belongs to.	string	No	—	one of "field_group"	—

Output

One shape.

result

Field	Type	Example
items The contact field definitions on this page, as Freshworks returned them.	array	—
count How many records this page actually contains.	number	—
total The total the response's 'meta' block reports, falling back to the size of this page when Freshworks sends no meta block.	number	—

{
  "count": 0,
  "items": [],
  "total": 0
}

Related Freshworks CRM nodes

See List Contact Fields run in a workflow.

In a technical demo we add the Freshworks CRM connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.

Book a technical demo Talk to sales