List Contact Activities
freshworks_crm.list_contact_activities
ActionCRM & salesconnection required
Calls the Freshworks CRM API with the connection's credentials.
Read the activity feed Freshworks keeps for one contact.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- API key
- Providers
- Freshworks CRM
- Secret shape
- the API key, or {"api_key": "…"}
- Config it needs
- bundle_alias, domain, base_url
- Resolved by
- config.connection_id, else node.connection_id
Configuration
3 fields, 1 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
contact_id The Freshworks id of the contact to act on. | string | Yes | — | — | — |
include Set to 'user' to embed the user behind each activity. | string | No | — | one of "user" | — |
limit The greatest number of activities to return. | number | No | 25 | ≥ 1 | — |
Example configuration
Every value below is the contract’s own example or default — nothing invented.
{
"limit": 25
}Output
One shape.
result
| Field | Type | Example |
|---|---|---|
items The activities on this page, as Freshworks returned them. | array | — |
count How many records this page actually contains. | number | — |
total The total the response's 'meta' block reports, falling back to the size of this page when Freshworks sends no meta block. | number | — |
users The users embedded by 'include', when it was asked for. | array | — |
{
"count": 0,
"items": [],
"total": 0,
"users": []
}See List Contact Activities run in a workflow.
In a technical demo we add the Freshworks CRM connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.