Forget Account
freshworks_crm.forget_account
ActionCRM & salesconnection required
Calls the Freshworks CRM API with the connection's credentials.
Permanently erase a sales account and everything associated with it, which is the GDPR 'forget' operation and cannot be undone.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- API key
- Providers
- Freshworks CRM
- Secret shape
- the API key, or {"api_key": "…"}
- Config it needs
- bundle_alias, domain, base_url
- Resolved by
- config.connection_id, else node.connection_id
Configuration
1 field, 1 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
account_id The Freshworks id of the sales account to act on. | string | Yes | — | — | — |
Output
One shape.
result
| Field | Type | Example |
|---|---|---|
deleted True when Freshworks accepted the delete. | boolean | — |
id The id that was deleted, echoed back for the next step. | string | — |
forgotten True when the hard delete was accepted. | boolean | — |
{
"deleted": false,
"forgotten": false,
"id": ""
}See Forget Account run in a workflow.
In a technical demo we add the Freshworks CRM connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.