Add Device
customer_io.add_device
ActionCRM & salesconnection required
Calls the Customer.io API with the connection's credentials.
Register or refresh a push device token on a person's profile so push campaigns can reach that device.
Connection
- Required
- Yes — the node will not save without one
- Auth type
- API key
- Providers
- Customer.io
- Secret shape
- {"site_id": "…", "api_key": "…", "app_api_key": "…"} — the Site ID and Track API key for the Track nodes, the App API key for the rest
- Config it needs
- region, workspace_id
- Resolved by
- config.connection_id, else node.connection_id
Configuration
4 fields, 3 required. A dotted path is a nested object and name[] an array of objects — the editor renders the same tree.
| Field | Type | Required | Default | Constraints | Example |
|---|---|---|---|---|---|
identifier How this person is addressed in the Track API: their id, their email address, or their Customer.io id prefixed with 'cio_'. A phone number is read as an id here, so it will not match. | string | Yes | — | — | ada@example.com |
token The device token issued by APNs or FCM. | string | Yes | — | credential material | credential |
platform The device platform the token belongs to. | string | Yes | — | one of "ios", "android" | — |
last_used When the device was last seen, as a Unix timestamp in seconds. Customer.io uses the time of receipt when blank. | number | No | — | ≥ 0 | — |
Example configuration
Every value below is the contract’s own example or default — nothing invented.
{
"identifier": "ada@example.com"
}Output
One shape.
result
| Field | Type | Example |
|---|---|---|
accepted True when Customer.io queued the write. Track writes are applied asynchronously, so this reports acceptance, not that the change is live. | boolean | — |
identifier The identifier the person was addressed by. | string | — |
device_id The device token that was registered. | string | — |
platform The platform the token was registered for. | string | — |
{
"accepted": false,
"device_id": "",
"identifier": "",
"platform": ""
}See Add Device run in a workflow.
In a technical demo we add the Customer.io connection, drop the node on the canvas and let Workflow Health pre-flight it before the first real run.